You may return one package purchased by your household within thirty (30) days for any reason and receive a refund of your purchase price.
To obtain your money back, you must; return all the tags from the package, the packaging or the barcode, the original sales receipt showing proof of date of purchase and price, a notation explaining the reason for the return, your name and mailing address, and request for your money back to:
Energetic Solutions, LLC
11101 Hwy. 290 West
Austin, TX 78737
Upon receipt of all required documentation, we will promptly process your refund request. Please allow 2-3 weeks for delivery. This money back guarantee is limited to one per household and the requestor must furnish the information listed above. The purchaser must have purchased this product directly from Energetic Solutions, LLC or one of its authorized distributors or suppliers for this guarantee to apply.
30 DAY LIMITED WARRANTY
Alternately, Energetic Solutions, LLC provides a thirty (30) day warranty on the shoo!TAG™ to exchange the product if defective in workmanship where used under normal use and conditions pursuant to manufacturer’s instructions and purchased directly from Energetic Solutions, LLC or one of its authorized distributors or suppliers. To claim this warranty, you must return the product and packaging or barcode to Energetic Solutions, LLC at the above address with the following information: the original sales receipt showing proof of date of purchase, a description of the defect, and your name and mailing address.
LEGAL DISCLAIMER OF LIMITED WARRANTY
THIS WARRANTY DOES NOT COVER COSMETIC DAMAGE OR DAMAGE RESULTING FROM ACTS OF GOD, ACCIDENT, MISUSE, ABUSE, NEGLIGENCE, COMMERCIAL APPLICATION (OR RENTAL), OR MODIFICATION. THIS WARRANTY ALSO DOES NOT COVER DAMAGE DUE TO IMPROPER OPERATION OR MAINTENANCE OR ATTEMPTED REPAIR BY ANYONE OTHER THAN ENERGETIC SOLUTIONS, LLC. THE ABOVE 30 DAY MONEY BACK GUARANTEE AND 30 DAY LIMITED WARRANTY ARE VALID ONLY IN THE UNITED STATES AND CANADA. ANY OTHER POTENTIAL APPLICABLE WARRANTY, EXPRESS OR IMPLIED, INCLUDING THE WARRANTY OF MERCHANT OF MERCHANTABILITY AND WARRANTY AS TO THE FITNESS FOR A PARTICULAR PURPOSE OR USE, ARE HEREBY DENIED AND SHALL NOT APPLY TO THIS PRODUCT.
THIS 30 DAY MONEY BACK GUARANTEE OR REPLACEMENT AS PROVIDED UNDER THIS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. THE EXTENT OF OUR LIABILITY UNDER THIS LIMITED WARRANTY IS THE REPLACEMENT PROVIDED ABOVE AND IN NO EVENT WILL OUR LIABILITY EXCEED THE PURCHASE PRICE PAID BY THE PURCHASER. UNDER NO CIRCUMSTANCES WILL WE BE LIABLE FOR ANY LOSS, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGE ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS PRODUCT.